In-N-Out Burger has a new store policy prohibiting employees from wearing masks unless they have an approved doctor’s note.
The policy, confirmed in a call this morning, was introduced to “emphasize the importance of customer service and the ability to show our Associates’ smiles and other facial features.” It continues by stating that this will help “balance two things that In-N-Out is known for – exceptional customer service and unmatched standards for health, safety, and quality.”
Those employees who refuse will be disciplined “up to and including termination of employment.”