A new proposed federal rule would require airlines to pay cash to customers for “controllable” delays or cancellations.
The rule is being touted as a historic step toward ensuring passengers are adequately compensated for airline-caused snafus. But an industry group points out that severe weather and air-traffic control outages have lately been responsible for the lion’s share of the problems.
On May 8, President Joe Biden and Transportation Secretary Pete Buttigieg were expected to deliver remarks hours after the Department of Transportation (DOT) announced the proposed rule in a news release.
Transportation Secretary Pete Buttigieg testifies before the Senate Subcommittee on Transportation, Housing, and Urban Development in Washington, D.C., on April 28, 2022. (Win McNamee/Getty Images)
“When an airline causes a flight cancellation or delay, passengers should not foot the bill,” Buttigieg said in the release….